What is a Marketplace Navigator?
A Marketplace Navigator is a trained, unbiased person or organization funded to help consumers understand their coverage options and complete a Marketplace application at no cost to the consumer, per CMS (2026); Navigators do not sell insurance.
More on this topic: health insurance marketplace
What the government has said, on the record
Here's how a federal official described it, on the record:
“Navigators will be among the many resources available to help consumers understand their coverage options in the Marketplace.”
— Kathleen Sebelius, United States Secretary of Health and Human Services, HHS/CMS announcement on Navigator resources for the Health Insurance Marketplace, 2013-08-15 (source)
Editor's note: From the HHS Secretary's 2013 announcement of the Navigator program. Navigators continue to provide free help enrolling in Marketplace coverage.
Also asked as
- ACA Navigator meaning
Sources
Last verified: 2026-07-19